It's what you'd expect from any Red Lobster, but at the top of its game. Service - our server was an older lady and she was super sweet, professional and delivered excellent, accurate service... Everyone that worked there was friendly and and hospitable... Food - delicious and fresh. YUM! The fried green beans appetizer had a tempura batter that was light, crisp and flavorful! Ambiance - very spacious and clean. Overall it was a great dining experience. :)
(5)
Shelana L.
It's Red Lobster! Typical chain and the cheesy biscuits are yummy. grabbed some appetizers and shared. We went for my birthday and .... well no more birthday desserts to share, you have to buy it or get emailed a coupon for their email club. interesting
(4)
Erik Y.
I just don't get why people like this place. The seafood is horrible. Nothing is fresh, its all frozen and re-heated. They do have good cheddar biscuits but other then that the quality of the fish is just sub-standard. It is hard to get good fresh seafood anywhere in the Midwest but for Des Moines, I would try Splash downtown. They are probably the best but you do pay for it. The prices are double what they would be at Red Lobster, but its worth it for high quality fish. That said, if all you want is fried shrimp or bland frozen salmon stick with Red Lobster.
(2)
Bill L.
I love Red Lobster and this location is just as good as the others ones I've been to around the country. I always go to Red Lobster when I'm craving a heavy pasta meal, their pastas are creamy and fulfilling. I have had their seafood in the past and it was good, but nothing exciting. Staff is friendly here as with other locations. Their cheesy biscuits are also a top reason why I enjoy eating here so much. Red Lobster gets busy during peak hours, but I never had to wait an outrageous amount of time before.
(5)
Lim K.
I have been dining at Red Lobster for the past forty years in four different states. The menu has changed here and there but amazingly they still have the same baked potatoes and broiled bay scallops. My favorite lunch meal is the combination of broiled scallops and grilled shrimp skewers, along with baked potato and salad. Also, I like the the trio of lobster tail, grilled scallops and grilled shrimp. I have tried seafood at several local restaurants but I have to say this Red Lobster does a much better job than most of them. And great service.
(4)
Andrew E.
Went in for a carryout that they didn't answer they then messed up my oder charged me 36 dollars for a steak and tail that wasn't even close to worth it staff was rude and the steak was cooked wrong and tasted cheap needless to say that I will not be coming back and will be telling my friends to not waste there time on or money for lousy food and staff
(1)
Lorelai G.
Our server, I think her name is Sarah, was wonderful. She accomodated my allergies, and is making sure they are cooking it dairy free. Its quiet here, but hey its monday.
(5)
Donald Y.
This is a place my family has been going to for years only because when my dad comes to town he has no sense of adventure and continually goes back to Red Lobster again and again and again... Anyway, the food isn't horrible but there are many places that are better. Their basic formula is fried and broiled seafood served on a scalding hot plate. One thing I have noticed over the years is the quality of the food has gone downhill and portions are getting smaller while prices continue to stay the same or climb. Many dinners on the menu cost well over $20 and while I understand that we are in Iowa and seafood isn't abundant here, their prices are usually the same no matter where you go so it takes location out of the equation. With that said, the biscuits are still the bomb and make the trip worth while. For some reason the wait for here and it's neighbor Olive Garden is horrendous, especially on the weekends. It's not unusual to see waits of an hour or more and the waiting area so full people are stacked up outside.
(2)
Kandy F.
I have been here many time and the few times previous made me think things were going down hill. Although today the food the excellent and so was the service.
(4)
James M.
Service slow . Shrimp too spicy . Waitress never came back . Very poor . Totally out of fish .
(1)
Mike F.
Staff was nice, food was cooked well.
(3)
Christine C.
Very friendly staff~ every single person said hello, not just your own server. I left Iowa in 1987, so I am kind of jaded and not used to such friendliness. We all enjoyed our food, although the only thing that I would have changed was to get the salad dressing on the side because there was way too much! I got the Seafood Shrimp Trio, with mashed potatoes It was Shrimp tempura-style, savory garlic shrimp scampi, and shrimp linguini Alfredo- $16.99. Also, love the biscuits! I had hot tea, with my meal.
(4)
Mary M.
They were totally out of fish!! Muscles were worst ever and 1/3 weren't open. Broth was good. Brownie dessert was good. Won't bother with RL ever again.
(1)
Greg G.
Pretty good food for corporate seafood. The restaurant had a nice decor, and the biscuits they bring you are really great.
(3)
Stephanie P.
The wait here at any given time on the weekend is ridiculous. We got there at 4:45 on a Saturday and waited over an hour to be seated. Service was really efficient and they got us in and out a little too fast. Cheddar bay biscuits are amazing. Great drinks too
(3)
Tyler R.
Had some of the best shrimp scampi i've ever tasted about a week ago.Everything else was good as well. Staff was friendly and our food came quickly. No complaints
(4)
Liz A.
I love the cheddar biscuits and the fresh fish. Probably not really fresh but it still tastes good and they can substitute vegetables for the potatos. Good appetizer fondu for the shrimp bisque that comes in a berad bowl. Decent chain, sort of high priced for regular dinner but it's seafood - what do you expect?
(3)
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Address :3838 Westown Parkway
West Des Moines, IA, 50266
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Maggie W.
It's what you'd expect from any Red Lobster, but at the top of its game. Service - our server was an older lady and she was super sweet, professional and delivered excellent, accurate service... Everyone that worked there was friendly and and hospitable... Food - delicious and fresh. YUM! The fried green beans appetizer had a tempura batter that was light, crisp and flavorful! Ambiance - very spacious and clean. Overall it was a great dining experience. :)
(5)Shelana L.
It's Red Lobster! Typical chain and the cheesy biscuits are yummy. grabbed some appetizers and shared. We went for my birthday and .... well no more birthday desserts to share, you have to buy it or get emailed a coupon for their email club. interesting
(4)Erik Y.
I just don't get why people like this place. The seafood is horrible. Nothing is fresh, its all frozen and re-heated. They do have good cheddar biscuits but other then that the quality of the fish is just sub-standard. It is hard to get good fresh seafood anywhere in the Midwest but for Des Moines, I would try Splash downtown. They are probably the best but you do pay for it. The prices are double what they would be at Red Lobster, but its worth it for high quality fish. That said, if all you want is fried shrimp or bland frozen salmon stick with Red Lobster.
(2)Bill L.
I love Red Lobster and this location is just as good as the others ones I've been to around the country. I always go to Red Lobster when I'm craving a heavy pasta meal, their pastas are creamy and fulfilling. I have had their seafood in the past and it was good, but nothing exciting. Staff is friendly here as with other locations. Their cheesy biscuits are also a top reason why I enjoy eating here so much. Red Lobster gets busy during peak hours, but I never had to wait an outrageous amount of time before.
(5)Lim K.
I have been dining at Red Lobster for the past forty years in four different states. The menu has changed here and there but amazingly they still have the same baked potatoes and broiled bay scallops. My favorite lunch meal is the combination of broiled scallops and grilled shrimp skewers, along with baked potato and salad. Also, I like the the trio of lobster tail, grilled scallops and grilled shrimp. I have tried seafood at several local restaurants but I have to say this Red Lobster does a much better job than most of them. And great service.
(4)Andrew E.
Went in for a carryout that they didn't answer they then messed up my oder charged me 36 dollars for a steak and tail that wasn't even close to worth it staff was rude and the steak was cooked wrong and tasted cheap needless to say that I will not be coming back and will be telling my friends to not waste there time on or money for lousy food and staff
(1)Lorelai G.
Our server, I think her name is Sarah, was wonderful. She accomodated my allergies, and is making sure they are cooking it dairy free. Its quiet here, but hey its monday.
(5)Donald Y.
This is a place my family has been going to for years only because when my dad comes to town he has no sense of adventure and continually goes back to Red Lobster again and again and again... Anyway, the food isn't horrible but there are many places that are better. Their basic formula is fried and broiled seafood served on a scalding hot plate. One thing I have noticed over the years is the quality of the food has gone downhill and portions are getting smaller while prices continue to stay the same or climb. Many dinners on the menu cost well over $20 and while I understand that we are in Iowa and seafood isn't abundant here, their prices are usually the same no matter where you go so it takes location out of the equation. With that said, the biscuits are still the bomb and make the trip worth while. For some reason the wait for here and it's neighbor Olive Garden is horrendous, especially on the weekends. It's not unusual to see waits of an hour or more and the waiting area so full people are stacked up outside.
(2)Kandy F.
I have been here many time and the few times previous made me think things were going down hill. Although today the food the excellent and so was the service.
(4)James M.
Service slow . Shrimp too spicy . Waitress never came back . Very poor . Totally out of fish .
(1)Mike F.
Staff was nice, food was cooked well.
(3)Christine C.
Very friendly staff~ every single person said hello, not just your own server. I left Iowa in 1987, so I am kind of jaded and not used to such friendliness. We all enjoyed our food, although the only thing that I would have changed was to get the salad dressing on the side because there was way too much! I got the Seafood Shrimp Trio, with mashed potatoes It was Shrimp tempura-style, savory garlic shrimp scampi, and shrimp linguini Alfredo- $16.99. Also, love the biscuits! I had hot tea, with my meal.
(4)Mary M.
They were totally out of fish!! Muscles were worst ever and 1/3 weren't open. Broth was good. Brownie dessert was good. Won't bother with RL ever again.
(1)Greg G.
Pretty good food for corporate seafood. The restaurant had a nice decor, and the biscuits they bring you are really great.
(3)Stephanie P.
The wait here at any given time on the weekend is ridiculous. We got there at 4:45 on a Saturday and waited over an hour to be seated. Service was really efficient and they got us in and out a little too fast. Cheddar bay biscuits are amazing. Great drinks too
(3)Tyler R.
Had some of the best shrimp scampi i've ever tasted about a week ago.Everything else was good as well. Staff was friendly and our food came quickly. No complaints
(4)Liz A.
I love the cheddar biscuits and the fresh fish. Probably not really fresh but it still tastes good and they can substitute vegetables for the potatos. Good appetizer fondu for the shrimp bisque that comes in a berad bowl. Decent chain, sort of high priced for regular dinner but it's seafood - what do you expect?
(3)